Commnunity Support Forum: This is a great place for non-urgent tech questions, questions about html, scripts, etc. (Basically anything that doesn't warrant a help desk ticket). You will obtain answers and information from other users as well as from the moderators and tech support team. This is not the place to find out about announcements, server outages, etc. There is also a chat section for you to network with other customers to improve your business or website. The forum is located at http://forums.mysidesupport.net.

Pre-Sales support -

Before contacting us for pre-sales questions, please be sure to read the Pre-Sales FAQ.

If you have Sales enquiries, please contact - sales@RSWebhost.com

OS: If you have a question about policy, rules, what's allowed, or anything of that nature please make sure you are familiar with our Terms of Service.

Technical support -

Please be sure to read through our comprehensive Tutorials before requesting technical support via email. In our Tutorials, you can read detailed articles and see walk-throughs of aspects of your hosting. Most of your questions will be already answered in the Tutorials.

If you have Support enquiries, please access our Helpdesk.

Our tech support team supports all areas pertaining to the physical functioning of your web hosting or reseller account (We do not teach html, script code, etc.)    

Billing Support -

Please view the Billing tutorial section for other billing related questions.

If you have Billing enquiries, please access our Helpdesk.

Billing Info: To view your account and billing info you may log in here

Online ordering: Orders should be placed from the order page.

Cancellations: please send a cancellation email to sales@rswebhost.com. Your account will be removed from the server upon cancellation.  

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